Helpdesk
NDIC HelpDesk

Get the support you need

Verify institutions, resolve claims, report issues, and access NDIC services — all in one place.

Raise a support ticket Verify an institution

How can we help

Choose a support option

Institution Verification

Check if a bank or financial institution is insured by NDIC.

Bank Status

Find out if a bank is active, closed, or under liquidation with up-to-date NDIC records.

Claim Support

Report issues with your insured deposit repayment or follow-up on your claim status.

Complaints & Feedback

Submit complaints or share suggestions to help improve NDIC services and customer experience.

Report Banks

Report illegal or unlicensed financial operations to help protect the public from fraud.

Contact Support

Reach out to NDIC for assistance, enquiries, or additional support.