YOUR CLAIMS

Yet to receive your money from a closed bank? This page guides you through every step of filing your claim with the Nigeria Deposit Insurance Corporation

Step One

Decide How You Want to File

Choose the method that works best for you:

Online Submission (Recommended): Fill and submit your claim form digitally.
Manual Submission: Download the form, fill it, and submit via email or physical delivery.

Step Two

Gather All Required Documents

Before starting your claim, ensure you have the following:

Proof of Deposit (any of the following):

Passbook
Cheque book
Statement of account
Fixed/term deposit certificate

Valid Identification:

Driver's Licence
International Passport
National ID or NIN
Voter's Card
OR endorsed letter from a traditional ruler or Local Government Chairman

Mandatory for All Applicants

Recent Passport Photograph (clear and recent)
Active Bank Account Details (for payment)
Completed Checklist Form (required for manual submission)

Ensure all documents clearly show your full name and are legible.

Step Three

Prepare Additional Documents (If Applicable)

Depending on your category, you may need extra documents:

Companies: Certificate of Incorporation, company seal, authorisation letter, IDs and passport photos of authorised officers.
Government Agencies: Authorisation letter, IDs, and passport photos of authorised officers.
Partnerships / Firms: Partnership agreement, IDs and passport photos of authorised partners.
Sole Proprietors: Certificate of Registration.
Associations / Clubs: List of trustees, resolution, IDs and passport photos of authorised signatories.
Deceased Depositor's Claims: Letters of Administration, Will or Court Order, death certificate, IDs and passport photos of beneficiaries.

Step Four

Complete the Claim Form

Fill the Depositors Verification Form (CRD VF1) online or download it. You will be required to provide:

Your personal or business details
Name of the closed bank
Account type and deposit details
Contact information (address, phone, email)
Payment (receiving bank) details
Declaration confirming all information is accurate

All details must match your original bank records.

Step Five

Submit Your Claim

If You Filled the Form Online

Submit directly after completing the form.

If You Filled the Form Manually

Email Submission

Send scanned documents to: claimscomplaints@ndic.gov.ng

Physical Submission

Submit to:

The Director
Claims Resolution Department
Nigeria Deposit Insurance Corporation
Mamman Kontagora House (MKH)
23A Marina, Lagos

Step Six

Review Before Submission

Before you submit, confirm that:

All required fields are completed
Documents are clear and valid
Names match across all documents
Required signatures are provided
Bank account details are correct

Step Seven

Start or Continue Your Claim

You're now ready to proceed:

Start Online Claim

Depositor Form

Choose the claim form that matches your status and complete the required details.

Full Name *

Email Address

Phone Number *

Bank name

Branch / location

Complaint category *

Message *

Full Name *

Email Address

Phone Number *

Closed bank name *

Closed bank branch

Account number *

Account type *

Claim amount

Payment bank name *

Payment account number *

Identification type / number *

Supporting documents provided *

Full Name *

Email Address

Phone Number *

Closed bank name *

Creditor type *

Amount owed

Debt description *

Supporting documents provided *

Full Name *

Email Address

Phone Number *

Closed bank name *

Share certificate / CSCS number

Number of shares held

Shareholding details *

Supporting documents provided *