Frequently Asked Questions
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FAQs
Quick answers to common depositor and institution questions.
Quick Answers
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Decal Portal
Frequently asked questions for authorised NDIC Decal Portal users.
Who can access the NDIC Decal Portal?
The portal is for authorised desk officers of NDIC-insured institutions. Access is managed by institution and user role.
Where can I download official NDIC decal assets?
Use the Brand Assets section of the portal to download approved decal packs, display guides, and related brand materials.
How do I report a missing or damaged decal?
Open a support ticket from the portal contact page and include the branch, location, and any supporting photo or document.
Can multiple staff accounts belong to one institution?
Yes. Institution administrators can request or manage authorised users according to NDIC portal access rules.
Need more help?
Contact NDIC support for depositor assistance and guidance.